Privacy Policy

Effective Date: Date of Sign Up

Introduction

Agape Innovations Limited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile applications, website, and services (collectively, “Services”).

Information We Collect

  1. Personal Information
    • Contact Information: Name, email address, phone number.
    • Account Information: Username, password, and other registration details.
    • Profile Information: Photos, interests, and preferences.
  2. Usage Information
    • Device Information: IP address, device type, operating system, unique device identifiers, and browser type.
    • Log Data: Details of your use of our Services, including traffic data, location data, and other communication data.
  3. Location Information
    • We may collect and process information about your actual location using various technologies, such as GPS and Wi-Fi access points.
  4. Cookies and Similar Technologies
    • We use cookies, web beacons, and other similar technologies to collect information about your activities on our website and app. You can control cookies through your browser settings.

How We Use Your Information

  1. To Provide and Improve Our Services
    • Personalize your experience and deliver content tailored to your interests.
    • Maintain and improve the functionality and security of our Services.
    • Provide customer support and respond to your inquiries.
  2. Communication
    • Send you updates, newsletters, marketing materials, and other information that may be of interest to you.
    • Notify you about changes to our Services.
  3. Analytics and Research
    • Conduct research and analysis to improve our Services and develop new features.
    • Monitor and analyze trends, usage, and activities in connection with our Services.
  4. Legal Compliance
    • Comply with legal obligations and protect our rights and interests.

How We Share Your Information

  1. With Service Providers
    • We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer support.
  2. With Partners
    • We may share your information with partners involved in implementing agricultural and livelihoods programs.
  3. For Legal Reasons
    • We may disclose your information to comply with legal obligations, enforce our terms of service, or protect our rights, property, or safety, and that of our users and others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure or error-free.

Your Rights

  1. Access and Update
    • You have the right to access and update your personal information at any time.
  2. Delete
    • You can request the deletion of your personal information.
  3. Opt-Out
    • You can opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the communications.
  4. Data Portability
    • You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites.

Children’s Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and app. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Agape Innovations Limited
Email: agapeinnovationslimited@gmail.com
Phone: +256 784313072
Website: www.agapeinnovations.com